Customers who make use of cPanel/WHM will receive full management of their Dedicated server. Installation of non-cPanel supported applications will not be supported by our technical support.
Managed dedicated hosting means that we will handle just about anything to do with your server: nuts, bolts, wires, drives, connectivity, racking, storage, security, and so on.
All you have to manage is your own container, which you can do using the provided control panel software or through root access. You can install, manage, and operate customer software / scripts of your choice.
Managed dedicated support services include, but are not limited to:
Server boot failures
Package manager installations
Google Apps setup
Firewall setup / troubleshooting
Software upgrades and migrations
Custom apache configurations
Troubleshooting script configurations / website errors
Perl / PECL module / extension installations
And more …